From The General Manager

Dear Customers and Partners,

Recently we sent out a survey to our customer base; I expect that many of you reading this document also recently received the survey from us. We had an excellent response rate to the survey and I would like to thank all of you who participated. It is important to us to gather feedback so that we can continue to create products that meet the needs of our geospatial customers. I want to share with you some points from the survey that I found interesting. High on the list of responses to the question "Which of the features in GeoExpress do you take advantage of the most?" was color balancing. I am pleased that such a new feature to GeoExpress has so quickly found its way into our customers' workflows. I was also pleased to find that we already had ongoing research projects for three out of the top four responses to "What features would you like to see in GeoExpress?". I expect that in future articles I will be able to announce new offerings that tie directly to the feedback from the survey. Finally, in response to the question "Would you recommend GeoExpress to someone else in the industry?" I am pleased to report that 88% responded yes. While that figure is 12% lower than what we ultimately hope for, I'm gratified to receive such an affirmation that our efforts overall are finding approval among the community we design products for. We value the effort you took in providing us with feedback and we will be using your responses to continue improving our products and services in ways that are important to you.

Best Regards,
Jim White