Inserting Tiff problem

[pbsj]

I am trying to bring a Tiff file into Geoexpress 7 and it won't let me. I am not getting any type of error outside of saying "couldn't open file". My data cartridge has 100 gb left on it and the file it self is only 8 megs. Any ideas?

[rparker]

I recommend contacting support at lizardtech.com and give them as much specific information as possible about the situation.