LizardTech Support Forums

I had GeoExpress 6 and I used it without problem for several years. My company's IT guy installed the upgrade to GeoExpress 8 and since then, I have been unable to crop a sid image. The programs progress bar while cropping gets almost exactly half way across and then the estimated time remaining begins to increase instead of decreasing. A coworker tried unsuccessfully with his install but then tried it again switching the output file to Generation 3 and it worked. I tried again today and specified Gen 3 on the output file but was again unsuccessful. I did let the program run it's course and it did create a sid file but it was corrupt and useless. Any idea's what might be causing this issue or how I can correct it?

Thank you,
Nick

Have you contacted support@lizardtech.com ? They can gather your specifics and help you.

hey hi ,
I had Geo Express 6 in my computer and few days back with the help of my friend i installed Geo Express 8 in the computer. The installation was successful. Then i started using Geo Express 8 . But when i tried to crop a file the whole thing gets closed and reopening again. I don know what's the problem . So can anyone help me to solve this problem.

Thanks& Regards
Himmaysion