Windows 7 64-bit Install Error: Cannot Start Application

[awatson]

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PLATFORM VERSION INFO
   Windows          : 6.1.7600.0 (Win32NT)
   Common Language Runtime    : 4.0.30319.1
   System.Deployment.dll       : 4.0.30319.1 (RTMRel.030319-0100)
   clr.dll          : 4.0.30319.1 (RTMRel.030319-0100)
   dfdll.dll          : 4.0.30319.1 (RTMRel.030319-0100)
   dfshim.dll          : 4.0.31106.0 (Main.031106-0000)

SOURCES
   Deployment url         : h_t_t_p://bin.us.lizardtech.com/geoviewer/4.1/win64/GeoViewer.application
                  Server      : AmazonS3
   Deployment Provider url      : h_t_t_p://bin.us.lizardtech.com/geoviewer/4.1/win64/GeoViewer.application
   Application url         :

h_t_t_p://bin.us.lizardtech.com/geoviewer/4.1/win64/4.1.0.2827/GeoViewer.exe.manifest
                  Server      : AmazonS3

IDENTITIES
   Deployment Identity      : LizardTech GeoViewer.app, Version=4.1.0.2827, Culture=neutral,

PublicKeyToken=7a7f7e71d5fe3e24, processorArchitecture=amd64
   Application Identity      : LizardTech GeoViewer.exe, Version=4.1.0.2827, Culture=neutral,

PublicKeyToken=7a7f7e71d5fe3e24, processorArchitecture=amd64, type=win32

APPLICATION SUMMARY
   * Installable application.

ERROR SUMMARY
   Below is a summary of the errors, details of these errors are listed later in the log.
   * Activation of h_t_t_p://bin.us.lizardtech.com/geoviewer/4.1/win64/GeoViewer.application resulted in exception.

Following failure messages were detected:
      + Downloading

h_t_t_p://bin.us.lizardtech.com/geoviewer/4.1/win64/4.1.0.2827/HELP/WebHelp/Skin/Images/FavoritesTopic.gif.deploy did not

succeed.
      + The operation has timed out

COMPONENT STORE TRANSACTION FAILURE SUMMARY
   No transaction error was detected.

WARNINGS
   There were no warnings during this operation.

OPERATION PROGRESS STATUS
   * [9/30/2010 12:42:48 PM] : Activation of h_t_t_p://bin.us.lizardtech.com/geoviewer/4.1/win64/GeoViewer.application

has started.
   * [9/30/2010 12:42:48 PM] : Processing of deployment manifest has successfully completed.
   * [9/30/2010 12:42:48 PM] : Installation of the application has started.
   * [9/30/2010 12:42:49 PM] : Processing of application manifest has successfully completed.
   * [9/30/2010 12:42:50 PM] : Found compatible runtime version 2.0.50727.
   * [9/30/2010 12:42:51 PM] : Detecting dependent - Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral,

PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil using Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral,

PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil.
   * [9/30/2010 12:42:51 PM] : Detecting dependent - System.Data.Entity, Version=3.5.0.0, Culture=neutral,

PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Data.Entity, Version=3.5.0.0, Culture=neutral,

PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
   * [9/30/2010 12:42:51 PM] : Request of trust and detection of platform is complete.

ERROR DETAILS
   Following errors were detected during this operation.
   * [9/30/2010 12:47:19 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
      - Downloading

h_t_t_p://bin.us.lizardtech.com/geoviewer/4.1/win64/4.1.0.2827/HELP/WebHelp/Skin/Images/FavoritesTopic.gif.deploy did not

succeed.
      - Source: System.Deployment
      - Stack trace:
         at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
         at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
         at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
         at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState,

- deployManifest, - appManifest, Uri sourceUriBase, String targetDirectory, String group,

IDownloadNotification notification, DownloadOptions options)
         at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState

subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
         at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState&

subState, ActivationDescription actDesc)
         at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri

activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings

browserSettings, String& errorPageUrl)
         at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
      --- Inner Exception ---
      System.Net.WebException
      - The operation has timed out
      - Source: System
      - Stack trace:
         at System.Net.HttpWebRequest.GetResponse()
         at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
   No transaction information is available.



[rparker]

Please contact support@lizardtech.com about this issue.