Please search the knowledge base first. If you cannot locate the answer to your product-related technical issue, please submit it using our Support Contact Form below. This will ensure that our Technical Support Team has all of the necessary information to help resolve your issue as quickly as possible.

Note: Technical support is only available to customers with a current support contract. To upgrade and/or purchase support for your LizardTech product, please contact your sales representative.

Support includes:

• E-Mail and telephone technical support
• Assistance with CPU moves
• Issuing license codes
• Regenerating data cartridges
• Free upgrades

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Hours

Phone (206-902-2845) or e-mail support is available from 8:00 A.M. to 5:00 P.M. PST or 4:00 P.M. to 1:00 A.M. GMT Monday - Friday ( Except U.S. Holidays ).