Express Server - Knowledge Base Articles

C070601 - Errors while accessing imagery in an Oracle database

Products:

Express Server 6

Summary:

You receive errors when retrieving images from an Oracle database.

Cause:

Images in an Oracle database require the use of more memory than imagery accessed from a local or networked file system. By default Express Server sets the image cache size to 500, which may be too high for imagery in an Oracle database.

Solution:

Lower the image cache size to 400. This value is set with the imgCacheSize attribute of the ImageManager element in the Base Configuration file (iserv-cfg.xml).

By default the Base Configuration file is located in <install-root>/ImageServer /etc.

For more information see the User Manual installed with Express Server.

Reference Number:

TT-15565

This article was last updated or verified on 4 August 2012.