GeoExpress - Knowledge Base Articles

A060308 - License not recognized

Products:

GeoExpress

Summary:

A message is returned saying that an invalid code was entered or the license code was entered incorrectly. (See also “A060307 – Previously acknowledged license suddenly not recognized“.)

Solution:

The license code is stored in the GeoExpress directory in a file called lservrc. Open this file with a text editor and compare the license code with the one you received from LizardTech. The code in the lservrc file can be corrected manually, if necessary.

The number (#) character at the end of the license code indicates the end of the code. Although this character is not required for the license to be considered valid, it is useful for making sure the entire string is copied, and we recommend that you leave it in.

This article was last updated or verified on 18 October 2012.