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LizardTech’s Annual Service Agreement (ASA) ensures unlimited technical support. In addition, you will also receive timely product version updates and no-cost upgrades for every licensed LizardTech product covered under the program. As an ASA customer and a member of the LizardTech user community, you are privy to regular communications on product releases, case studies, peer user activity and industry events.

What's Covered

LizardTech’s ASA covers all GeoExpress, Express Server and LiDAR Compressor purchases. 

Unlimited Technical Support

ASA customers have access to unlimited email and phone technical support Monday – Friday 8 AM – 5 PM PST (4:00 PM – 1:00 AM GMT).

Timely Product Version Updates

LizardTech promises to keep your workflow on track by providing timely updates to keep your software compatible and up to date with industry standards.

Automatic Product Upgrades

You will receive automatic upgrade notices as soon as a new version is available. These upgrades are delivered at no-cost for all products covered under your ASA.

ASA Renewals

You’ll be notified 90 days prior to ASA expiration on an annual basis. At any time, you may add up to 3 years of coverage to your account. Lapsed customers will need to pay a reinstatement fee to gain access to technical support and any upgrades.

Adding on to Your ASA

Need more licenses? New products purchased will be covered under their own 1-year agreement.

Questions?

If you would like more information on our ASA program, please contact GeoSales at geosales@lizardtech.com

 

Purchasing options that work for any organization

 

Educational Pricing

Bring the best geospatial software in the industry into the classroom.

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Government Pricing

Provide every department and program with the geospatial tools they need.

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Commercial Pricing

Improve your team's workflow with our powerful geospatial solutions. 

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Technical Support

Contact our team, and we're happy to help you troubleshoot any issues.

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Knowledge Base

Learn how to get the most out of each one of our products.

Check out our Knowledge Base.

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Contact Us

Questions? We're here to help!

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